Dealership Performance Consulting (Retail Consulting)

DealersEDGE has designed sales transformation program enabling dealers to enhance their retail competitiveness which includes sales effectiveness, operational excellence and customer experience.

It is a closed loop dealer performance management process, which encompasses performance evaluation, coaching execution and continuous monitoring.

The approach bases on a comprehensive analysis of dealer individual performance that determine the content and timeline of the on-site coaching.

DPC Approach

Program Objective

The objective of DEALER PERFORMANCE CONSULTING program is to improve dealer performance using standardized coaching approach.

The program covers sales and service business dimension with end-to-end functional capabilities across CRM, Customer Service, Finance Management and HR Management.

 

 

DPC Program Framework


We train with real market situations so that dealer management can gain real experience and apply to their everyday business operation.

Contact us at edge@dealersedge.asia for a free evaluation and see what we can do for your dealership.